right of revocation

Right of revocation for consumer only
You shall be entitled to revoke your contract declaration within two weeks in text form (e.g. by a letter, telefax or e-mail) without giving reasons. The revocation period shall commence at the earliest upon receipt of this instruction note. For compliance with the revocation notice period the dispatch in time of the revocation or the object is deemed to be sufficient. The revocation is to be addressed to:

stahlbus GmbH
Werksstraße 15
D-45527 Hattingen
Germany
Tel: +49 2324 / 90 22 9 22
Fax: +49 2324 / 90 22 9 64
e-Mail: info@stahlbus.de


Consequences of the revocation
In the case of an effective revocation the mutually received performances are to be returned and emoluments taken (e.g. interest, benefits of use), if any, are to be surrendered. If you fail to be able to return the performance received wholly or partially or you can return it only in a deteriorated condition, you must, where necessary, pay to such extent compensation for value to us. In the case of surrender of objects, this shall not be applicable, if the deterioration of the object is exclusively attributable to its testing - as it would for example have been possible in a retail store. Otherwise you can avoid the duty to compensate for value by not making use of the object like an owner and to refrain from doing anything that would impair its value.

You have to bear the costs of the return shipment where the goods delivered comply with those ordered. You shall be obliged to reimburse any payments within a period of 30 days following the dispatch of your declaration of revocation.

You shall send back the merchandise to us at your own cost and we shall retransfer the full purchase price to you. In order to do so, please also advise your bank link. If you have payed via Paypal we will retransfer the full purchase price to your Paypal account. You shall determine the mode of shipment, but please bear in mind to also obtain a mailing receipt as proof for the return shipment.

However, the right to cancel does not apply to
i) Custom-made items – items which are tailored to your own specifications;
ii) Items that by reason of their nature cannot be returned;
iii) Perishable items - items with an expiry or sell-by date;
vi) Sealed items which have been unsealed, such as audio or video recordings or PC software;
vii) Newspapers, periodicals or magazines.

The right of revocation shall lapse upon the expiry of the revocation period, but latest should you expressly require the contractual performance to be rendered prior to the expiry of the revocation period or should you personally arrange for the performance to be rendered (execution of a service, download of software).

End of the instruction note of revocation.


download revocation right

Download the sample revocation form (PDF)

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