Shipping & Returns

Delivery period
We process your order immediately after its receipt.
The exact shipping time is stored for each article. For international deliveries you can see the added delivery time to the specified time in each article in the table below.

If there are delays of dispatch, we will inform you promptly via e-mail.

 Countries

added delivery time

Zone 2: BE,LU,NL,AT

2 days

Zone 3: CH, DK,LI, CZ

3 days

Zone 4: FR,MC,GB

3 days

Zone 5: IT, PL, SK, SI, HU

4 days

Zone 6: IE, PT, SE, ES

4 days

Zone 7: EE, FI, LV, LT, NO

5 days

Zone 8: BA, HR, RS

5 days

Zone 9: BG, GR, IS, RO

5 days

 

Information to calculate the delivery date
The deadline for delivery begins when paying in advance on the day after the payment order to the remitting bank or for other payments on the day to run after the conclusion and ends with the expiry of the last day of the period. If the last day of the period is on a Saturday, Sunday or a public holiday in the delivery country, the next business day takes place of such a day.


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Delivery
At present, we deliver our goods to customers in the European Union and Switzerland, with the exception of Malta and Cyprus.

Generally, our goods are sent by DPD or UPS.
The delivery is effected ex stock to the address you indicated.

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Methods of payment
At present, we offer the following methods of payment: Prepayment and Paypal (credit card via Paypal without Paypal-account possible).

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Shipping and handling costs

Shipping with DPD

Fees

Flat fee of S&H costs (range 1: Germany)

5.50 EUR

Flat fee of S&H costs (range 2: BE, LU, NL, ,AT)

9.85 EUR

Flat fee of S&H costs (range 3: CH, DK,LI, CZ)

14.28 EUR

Flat fee of S&H costs (range 4: FR ,MC ,GB)

14.90 EUR

Flat fee of S&H costs (range 5: IT, PL. SK, SI, HU)

18.20 EUR

Flat fee of S&H costs (range 6: IE, PT, SE, ES)

22.00 EUR

Flat fee of S&H costs (range 7: EE, FI, HR, LV, LT, NO)

26.00 EUR

Flat fee of S&H costs (range 8: BA, RS)

46.50 EUR

Flat fee of S&H costs (range 9: BG, GR, IS, RO)

46.50 EUR

 

 

No S&H costs within Germany if the value of goods amounts to more than

75.00 EUR

Automatically insured up to

520.00 EUR

 

Shipping with UPS

Fees

Flat fee of S&H costs (range 1: Germany)

5.00 EUR

Flat fee of S&H costs (range 2: BE, LU, NL, ,CZ)

9.85 EUR

Flat fee of S&H costs (range 3: PL,HR,SI,SK)

12.50 EUR

Flat fee of S&H costs (range 4: FR,DK,FI,GB,MC,AT,SE)

12.50 EUR

Flat fee of S&H costs (range 5: BG,EE,LV,LT,RO,HU)

16.50 EUR

Flat fee of S&H costs (range 6: GR,IE,IT,PT,ES)

18.00 EUR

Flat fee of S&H costs (range 7: LI,NO,SM,CH)

28.00 EUR

 

 

No S&H costs within Germany if the value of goods amounts to more than

75.00 EUR

Automatically insured up to

520.00 EUR

All prices including VAT.


For orders exceeding 500.00 EUR we recommend to take out an additional transport insurance cover.
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If you have any questions concerning S&H costs, please do not hesitate to send us an e-mail.


Please use our
contact form for your requests, and advise number and amount of the respective items, as well as postcode and destiny.